Service
Vendor Coordination
Managing your ecosystem of third-party vendors — evaluating, negotiating, integrating, and maintaining all external service relationships so you don't have to.
We Manage Every Vendor Category
A prop firm relies on a complex web of third-party vendors. ROTEX manages relationships across all of them — serving as one point of accountability for your entire vendor ecosystem.
Trading Platforms
MT5, Match-Trader, DXtrade, TradeLocker, cTrader
Payment Service Providers
Card processors, crypto gateways, e-wallets, bank wires
KYC / AML Providers
Identity verification, document checking, AML screening tools
CRM & Support Tools
Helpdesk platforms, CRM systems, live chat tools
Infrastructure Providers
VPS, dedicated servers, colocation, cloud hosting
Analytics & Reporting
Trader analytics, risk dashboards, reporting platforms
Scope of Service
End-to-End Vendor Management
Vendor Research & Evaluation
We research the vendor landscape on your behalf — identifying the right partners for each function and evaluating them against your technical, commercial, and operational requirements.
Proposal & Contract Management
Managing the RFP process, reviewing vendor proposals, negotiating commercial terms, and ensuring contracts protect your firm's interests.
Onboarding & Integration
Coordinating vendor onboarding — technical integration, account setup, UAT, and go-live — acting as the single point of contact between your team and each vendor.
Ongoing Vendor Management
Managing vendor SLAs, escalating support issues, monitoring performance, and maintaining relationships — so vendor problems don't become your problems.
Vendor Review & Replacement
Regular vendor performance reviews and benchmarking against market alternatives — recommending upgrades or replacements when a better or more cost-effective option is available.
Multi-Vendor Coordination
When multiple vendors need to work together — platforms, payment providers, KYC tools, CRM — we coordinate the dependencies and ensure seamless interoperability.
One team. Every vendor. Zero overhead for you.
Let ROTEX own your vendor relationships from evaluation to ongoing management.
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